TechBiiTechBii
  • Android
  • Computer Tips
  • How To Guides
  • SEO
  • WordPress
  • Content Writing
  • Tech News
Search
Categories
Reading: How to Source & Keep Your Receptionist the Digital Way
Share
Font ResizerAa
TechBiiTechBii
Font ResizerAa
Search
Follow US
How To

How to Source & Keep Your Receptionist the Digital Way

Sidharth
Last updated: September 10, 2023 9:00 am
Sidharth
Published October 29, 2018
Share
4 Min Read

Every business owner knows how hard it is to find good staff and when you are looking to fill a key position such as the receptionist, finding the right person can be a challenge at the best of times. If you are currently searching to fill that key receptionist position, here is some useful advice to ensure you choose the best candidate.

Table of Contents
Self-Confident & OutgoingAble to Work IndependentlyOutsource Call HandlingRecognition and Reward
C:\Users\GOYLE\Downloads\manager-1507506_1920.jpg
Image Source: Pixabay

Self-Confident & Outgoing

The ideal person for a receptionist would be self-confident, with a friendly and outgoing personality. Visitors like to be greeted with a smiling face when they arrive and regardless of the candidate’s qualifications, they should have a friendly and approachable personality. If you would like to be sure that all your incoming calls are handled professionally, there are US based virtual receptionists who work to the client’s script, and although the virtual receptionist is remotely located, the caller would assume she is working at your offices.

C:\Users\GOYLE\Downloads\analytics-2697949_1920.jpg
Image Source: Pixabay

Able to Work Independently

It is essential that a receptionist can work unsupervised, and once she has been fully briefed on the company, she would be able to handle the many tasks that come with the position. These include answering the phone, greeting visitors and passing on messages to the relevant people, making sure that all key personnel are always kept up to date.

Outsource Call Handling

When you factor in the cost of directly employing a qualified receptionist, outsourcing to a third-party provider makes a lot of sense. There are virtual reception providers who can answer all incoming calls in a prompt and professional manner, and while the receptionist is remotely located, this does not impact the call handling in any way. If you already have a full-time receptionist, she can certainly focus on other aspects of her job if all incoming calls are handled by a third party and when she is absent for any reason, a quick call to the virtual reception provider is enough to activate the service. Typically, the virtual receptionist provider would offer a range of services which means you only pay for the service you use.

C:\Users\GOYLE\Downloads\call-center-2833793_1920.png
Image Source: Pixabay

Recognition and Reward

We are all more productive when we get recognition for a job well done, so make sure that your reception staff is constantly reminded of how important they are. If you have monthly staff meetings, don’t forget to mention how well the reception area is managed and this recognition will go a long way to ensuring that this first-rate service is ongoing.

The receptionist plays a crucial role in making sure that things are always running smoothly and such a person should be able to work unsupervised. If your staff is lacking in morale, there are articles you can check that offer some useful tips on how to boost staff morale to ensure your workers are always productive and have a positive outlook.

If you have yet to make contact with a virtual reception service provider, it might just be the solution you are looking for. Using the services of a virtual receptionist ensures that all your incoming calls are dealt with professionally and unlike directly employed staff, there are no attendance issues.

Share This Article
Facebook Pinterest Whatsapp Whatsapp LinkedIn Reddit Telegram Threads Email Copy Link Print
Share
BySidharth
Follow:
Professional Blogger. Android dev. Audiophile.
Previous Article igtv Instagram IGTV: All Your Questions Answered
Next Article 7 Easy Ways to Speed Up Your Internet Connection
Leave a Comment

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

You Might Also Like

How To

How to Improve the Performance of Your Website in 2023

June 23, 2023
audio setup
How ToComputing

How to Improve Your Home Computer’s Audio Set-Up for Work and Play

September 16, 2023
mobile case
How To

How To Pick a Perfect Smartphone Case in 2024

April 6, 2024
Meest America
How To

Effortless Shipping to Kazakhstan from US with Meest America

February 28, 2024
FacebookLike
XFollow
PinterestPin
LinkedInFollow
  • Contact Us
  • Submit Guest Post
  • Advertisement Opportunities
Copyright © 2012-2024 TechBii. All Rights Reserved
adbanner
Welcome Back!

Sign in to your account

Username or Email Address
Password

Lost your password?