There are at times when you will see that the Kindle won’t connect to WiFi or there might be some other issues. Well, in order to resolve these issues, there are certain steps that you need to take.
Well, the kindle is an amazing device that will help you read your favorite books and pass your time. You can even use your kindle as a tablet through which you can enjoy various kinds of content on TV.
There are many issues that you can face with the kindle. There are many reasons why that might have been happening. Some of the reasons might include the way you are using the device or it can be due to some software issue as well. There can be an issue where the kindle Won’t Charge.
There are many reasons why that might have been happening. We all encounter some issues at a stage. But you do not have to worry as they are very easy to solve. There are some steps that you can follow in order to know what is causing the issue.
There are at times when you are trying to turn on the kindle and you will see that the Kindle won’t turn on. Well, what is this happening? This might irritate you as well. In order to find the solution, there are certain steps that you need to take for each issue.
Let us discuss whether what to do if kindle doesn’t work?
When Kindle Won’t charge:
Faulty charging cable:
One of the first things that you need to check is the Amazon kindle charging cable. You will easily be able to charge your kindle on any wire that is a standard USB cable. The USB cables can easily become damaged after prolonged use.
These wires can easily bend and this can cause harm to your device. If you are using an android phone, then you can try to charge the device with the same cable and see whether it is charging your phone or not.
If you see that it is not charging, then you need to purchase a new cable.
The charging plug might be faulty:
There might also be the case where the cable is going to be fine but the plug is not. There are various ways through which you will be able to test it. The first thing that you need to do is to charge the kindle through the laptop to see if there is any luck there.
If you see that you have an android phone, you can even use the same plug to charge your kindle. Keep the device overnight in order to see whether it charges or not.
Restarting the Kindle:
Restarting the Kindle is very different from powering on the button and then powering it off. The first thing that you need to do is to soft reset the device. This is the step that will involve holding the power button for seven to ten seconds.
The kindle screen is going to flash off and then a reset is going to get performed. If you see that the soft reset is not working, then you need to try a hard reset. In this case, what you need to do is to press the power button for at least 45 seconds.
You will be a screen flashing is going to occur. Leave the device overnight and let it charge till the morning. What you need to know is that you are not going to lose any of the content on the device by performing either of the functions.
Check the charging port:
There may be something small that might be preventing the charging port to make a connection between the kindle and the cable. You can easily use the torchlight to have a look at it closely. There may be at times when the connection might become bent and is not going to make the connection properly.
Without having to harm the warranty, this will be very difficult to fix. So at this point, it is recommended to get in touch with Amazon customer services.
The battery might be dead:
There are at times when the kindle has not been used for a long time and it has been left at a place that is very hot or cold. Well, you must know that this can easily kill the battery. If you see that all the above solutions have failed, then it is only because the battery might be dead and there is nothing much that can be done.
So what you need to do is to get in touch with the customer tech support.
Kindle won’t connect to WiFi:
There are other issues as well such as the Kindle won’t connect to WiFi. There are many reasons why that might be happening. Let us have a look at the most obvious point.
Check the Airplane mode:
What you need to make sure is that you have got no airplane mode enabled which is why your Kindle is not able to connect to the Wi-Fi. What you will see is a picture of a plane on the top of the screen in the left corner.
There might be times when you might have disabled the Wi-Fi, then you are not going to see the symbol in the top left of the screen on the kindle.
Forget the connection:
Sometimes you may have entered the password incorrectly a number of times which is why the Wi-Fi connection is not letting you in anymore. There in the settings option, you need to navigate to the Wi-Fi connection option and then select the forget connection option.
The moment you have done this, you will be able to connect again like a brand new user and then you need to enter the password again.
Reset the kindle:
There may be at times when you need to reset the kindle in order to properly function again. What you can do this is by holding the power button for at least 45 seconds until you are going to see the screen flash.
As it has been mentioned before, you are not going to lose any of the books or any of the settings.
These are some of the steps through which you will be able to know what to do if kindle doesn’t work. If these steps are not working, then you can get in touch with official experts of kindle. They are going to help you resolve the issue.